Technical Account Manager / New Orleans, LA Area



Employment type



Junior-Mid Level

Job description

The position entails, but is not limited to, direct sales and application support of growing our instrumentation & automation business surrounding our core steam, air, and water specialty products in downstream, midstream, pulp/paper production and food & beverage. This is a unique opportunity to stand up new business at new and existing customers offering breakthrough solutions with battery-less sensors, PLC systems, and wireless instrumentation through emerging partnerships with Everactive and ABB.


The Account Manager will be responsible for calling on downstream, midstream, pulp & paper, and food & beverage plants in the Central Gulf Coast Region. The position will be based out of New Orleans with a customer base primarily focusing on the Louisiana, Mississippi, Alabama Gulf Coast region with some possible travel to the Texas the Gulf Coast Region on occasion. This is a technical sales role with a focus on selling both field services as well as product specification.

We offer our employees competitive pay, on-going training, and a premier benefits package including medical, dental, 401K, and supplemental benefits.


Corporate office based in New Orleans, LA but responsibility includes Gulf Coast as noted above. Following training, remote work is permissible.


  • Successful candidates will have a valid driver's license and comfortable commuting to the office routinely. We reserve the right to conduct background checks in accordance with local laws prior to candidates starting employment.


  • College degree or equivalent experience.
  • Engineering training helpful, but not required.
  • Direct sales experience with end-user refining, petrochemical and Pulp/Paper accounts across the Gulf Coast.
  • Working knowledge of WirelessHART and ISA100 and wireless networks in industry. AI experience is preferred, but not required.
  • Work with the Industrial sales team to increase steam system optimizatrion, instrumentation & automation opportunities at industrial plants, such as Shell, ExxonMobil, Motiva, Shell, International Paper, Georgia Pacific, as well as food & beverage plants, such as AB InBev, Snapple, Frito Lay.
  • Work with the EPC sales team to cultivate the products specified in capital projects with engineering firms, such as Jacobs, WorleyParsons, Fluor, etc.
  • 25%+ travel possible in the Louisiana to Florida Panhandle Gulf Coast territory.
  • Candidate should be located in the Louisiana Gulf Coast region; no relocation assistance.
  • Must have authorization to work in the US (no sponsorship), have valid driver’s license, and be able to pass a background check and drug test (no exceptions).

Job Tactical Elements:

  • This is a technical sales role to support both product and service business development efforts within End User markets
  • Make field walk-throughs with service personnel to gather required information to adequately specify and size products, assist in the development of the scope of work and assist in generating a cost estimate and client proposal.
  • Interface with and support client representatives/engineers, Inside Sales, Sales/Service personnel regarding product and service applications.
  • Develop and write detailed technical proposals.
  • Coordinate with and provide detailed product pricing to Planner/Scheduler/Estimator staff on turnkey and service opportunities
  • Assist in developing job packages and communicating necessary project related information with Field Service
  • Provide Research & Development interface between the company’s resources and the client’s need perception and drive new product launches to in house personnel and Industrial end users.
  • Become a Product Champion for select products and services that will be featured by the company on a rotating basis.
  • Provide in house training for client and company personnel including syllabus development and product feature/benefit profiles.
  • Assist in the data collection requirements of equipment selection and the promotion of the company’s service, repair and maintenance capabilities via value proposition development.
  • Coordinate with the Planner/Scheduler and Project Manager on:
  • 1. Estimating Support
  • 2. Developing project scopes
  • 3. Technical specification of production required for purchasing
  • 4. Assistance with field installation requirements and techniques


  • N/A

Job Strategic Elements:

  • Focus on the profitable development of all instrumentation & automation business product lines manufactured in house and also represented by the company.
  • Provide in house training for client and company personnel including syllabus development and product feature/benefit profiles.
  • Become competent in and apply technology specific to in house manufactured products and those of the principals represented by the company in the instrumentation & automation field, etc. with the driven initiative of driving growth in markets not currently served.

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